Suggestions of Definitive Care Provided by Canadian HealthCare Mall

Hospital EMCC Capacity GoalsHospital EMCC Capacity Goals

Suggestion 2.1: Every hospital with an ICU should plan and prepare to provide EMCC and should do so in coordination with regional hospital planning efforts.

The Task Force believes that all critical care centers should be committed to preparing for and responding to disasters. EMCC planning and implementation, though, cannot occur in isolation from the rest of the preparedness and response efforts of the hospital. Individual hospitals, too, are cautioned against preparing in isolation, and are encouraged to coordinate with other local health-care entities because resource and planning obligations can be met more efficiently when shared among all local healthcare institutions (Canadian health-care coalition; for this article, health-care coalition refers to an organization that coordinates local health-care entities; for communities without formal coalition organizations, the reader should consider the term coalition to refer to the loosely organized local health-care system entities together with the local public health organization). All the information about health-care coalitions may be found surfing the Internet writing down the exact phrase. Critical care providers should therefore work with both hospital and coalition partners to ensure that critical care services are considered for and integrated into planning for Canadian health-care system surge capacity. This coordination of preparedness activities will allow for uniform implementation of altered critical care processes by all hospitals, when warranted during a disaster.

Hospitals cannot be expected to prepare for endless quantities of critically ill patients. Critical care surge capacity benchmarks must be defined. Guidance to date has remained elusive, though. Loosely derived benchmarks for mass casualty surge capacity have been previously promulgated (eg, triage, treat, and initially stabilize 500 victims with an infectious disease per 1 million people), but they lack enough detail to translate into critical care surge capacity goals.

Scientifically rigorous derivation of the benchmarks is desirable. The Task Force spoke with a number of modeling experts to see if accurate surge capacity goals could be developed across the range of plausible mass critical care events (eg, earthquakes, epidemics, chemical exposures). Owing to the limited historical data for such events and the numerous imprecise assumptions within the models, the Task Force was informed that the uncertainties currently limit even sophisticated models from confidently predicting critical care capacity goals.

Even using tools such as Flu Surge, which is a publicly available model that can be used to predict critical care needs for an influenza pandemic, is fraught with limitations. If influenza (H5N1) becomes the strain to cause the next pandemic, uncertainties regarding virulence once human-to-human transmission is sustained, the response to antivirals, the timeliness and effectiveness of a vaccine, and the impact of community mitigation all make estimating critical care need very difficult. critical careFurthermore, the lack of a severe influenza pandemic since modern critical care became available limits the accuracy of extrapolating historical clinical descriptions to anticipated clinical resource requirements for the next pandemic. Thus, the Task Force believes that derivation of capacity goals from current models, no matter how sophisticated, offers no more defendable estimates than benchmarks derived empirically by expert consensus.

Suggestion 2.2: Hospitals with ICUs should plan and prepare to provide EMCC every day of the response for a total critically ill patient census at least triple usual ICU capacity.

A 100% increase in critical care capacity was considered by the Task Force to be insufficient for most regions to provide adequate regional critical care surge capacity for the major national planning scenarios (from the US Department of Homeland Security) likely to cause mass critical illness. At the same time, it seemed unrealistic to the Task Force to expect most or all of the US 3,600 to 4,440 nonfed-eral hospitals with an ICU to be able to comply with threefold or fourfold increases above baseline regional capacity (see “Definitive Care for the Critically Ill During a Disaster: Current Capabilities and Limitations”). In light of current uncertainties, the Task Force capacity benchmarks are intended to be used as suggestions for consideration rather than strict policy mandates. Also, the Task Force encourages future development of formal, quantitative methods for accurately determining critical care surge capacity goals. If these future methods are based on well-considered assumptions and utilize rigorous data, then the Task Force suggests that the later goals should usurp the current suggestions.

Additional critical care capacity above the suggested benchmark may be required in geographic regions that (1) are at high risk for mass critical care events; (2) at baseline, have inadequate numbers of ICU beds for the population of their catchment area; or (3) are remote. In such regions, the increased capacity should similarly be accomplished through Canadian health-care coalition when possible.

Suggestion 2.3: Hospitals should prepare to deliver EMCC for 10 days without sufficient external assistance.

Previously, national panels had recommended that hospitals plan to respond to disasters without federal medical assistance for up to 3 days. Events anticipated to cause mass critical illness, however, are likely to extend the time to arrival of sufficient external medical assistance or to completion of medical evacuation. When assistance does arrive, the immediate benefits for critically ill victims still may be inadequate because most of the deployable North American medical assets are not designed, staffed, or equipped for large-scale critical care response capability. Additionally, medical evacuation capacity for critically ill patients is much less than for non-critical patients and is insufficient to immediately meet large critical care demands (see “Definitive Care for the Critically 1ll During a Disaster: Current Capabilities and Limitations”). Hence, hospitals should anticipate having to care for the critically ill longer than for other patients because of the challenges of large-scale critical care evacuation.

life-sustaining careThese concerns are not just theoretical; Charity Hospital in New Orleans had to improvise care for days prior to complete evacuation of their critically ill patients in the wake of Hurricane Katrina. The suggestion of a 10-day period is intended to ensure that life-sustaining care can be maintained throughout the entire period until rescue is completed. The Task Force believes that 10 days is a reasonable timeframe because victims critical care needs are not expected to rapidly resolve for most scenarios (see “Definitive Care for the Critically 1ll During a Disaster: Current Capabilities and Limitations”). Clinical syndromes similar to those anticipated for mass critical care (eg, ARDS) generally require critical care management for > 1 week. Of course, the duration of a severe influenza pandemic wave may last much longer than 10 days in a community, but expecting each US hospital to stockpile 6 to 12 weeks of medical resources is financially and logistically unrealistic, and is not required for most other mass critical care events. The suggested 10-day period will prove useful even during an influenza pandemic because the additional equipment can allow hospitals to withstand short-term disruptions in overtaxed “just-in-time” equipment and pharmaceutical distribution systems.

Critical Care Therapeutics and Interventions

Suggestion 2.4: EMCC should include, when applicable, the following: (1) mechanical ventilation, (2) IV fluid resuscitation, (3) vasopressor administration, (4) antidote or antimicrobial administration for specific diseases, (5) sedation and analgesia, (6) select practices to reduce adverse consequences of critical illness and critical care delivery, and (7) optimal therapeutics and interventions, such as renal replacement therapy and nutrition for patients unable to take food by mouth, if warranted by hospital or regional preference.

The Task Force concurs with the 2005 original recommendations that included the following: “(1) provision of a basic mode of sustained, positive pressure ventilation, (2) hemodynamic support with IV fluids and if necessary at least one vasopressor, and (3) processes intended to reduce the adverse consequences of critical illness or critical care deliv-ery.” These medical care functions were prioritized using the following criteria: (1) interventions that have been shown or are deemed by critical care experts’ best professional judgment to improve survival, and without which death is likely; (2) interventions that do not require extraordinarily expensive equipment; and (3) interventions that can be implemented without consuming extensive staff or hospital resources. At the same time, by appending the 2005 EMCC concepts to include more detailed guidance, the Task Force hopes hospitals and regions will be able to more easily implement EMCC. The enhanced list of essential critical care interventions and therapeutics, together with newly defined quantitative goals for numbers of patients and duration of response, allowed the Task Force to suggest specific medical equipment (durable and consumable), treatment space, and staff necessary for EMCC (see “Definitive Care for the Critically Ill During a Disaster: Medical Resources for Surge Capacity”).

The Task Force suggestions are not meant as unfunded mandates for health-care systems that are health-care systemsalready financially challenged. Many hospitals may choose not to purchase and maintain all of the expensive durable medical equipment necessary for the surge of patients. For some communities, this may be appropriate. All hospitals, however, should complete a plan that details how they expect to have enough medical equipment available in a timely manner to provide the goal capacity of EMCC. Federal, state, and local funding sources should invest enough resources in Canadian health-care systems to allow EMCC capacity goals to be realized.

Planning to expand critical care services to meet the suggested capacity goals requires hospitals to analyze their key medical resources (eg, staff, patient care supplies, and medications) that may be in short supply during a disaster. Certain shortages can be mitigated by stockpiling additional supplies at the hospital, particularly if it does not require significant added expense or storage space (see “Definitive Care for the Critically Ill During a Disaster: Medical Resources for Surge Capacity”). An example of such supplies would be ventilator circuits and closed-circuit suction catheters. Some resource limitations may not be as easy to ameliorate (eg, pulse oximeters), and still other limitations may not be foreseen until a disaster occurs. The Task Force suggests a list of stepwise changes in resource use that are intended to maintain the best possible care for the level of resource scarcity (Fig 1): (1) substitution: using an essentially equivalent device, drug, or person for one that would usually be available (eg, morphine for fentanyl); (2) adaptation: using a device, drug, or person that is not equivalent but that will provide sufficient care (eg, anesthesia machine for mechanical ventilation); (3) conservation: using less of a resource by lowering dosage or changing utilization practices (eg, minimizing use of oxygen-driven nebulizers to conserve oxygen); (4) reuse: reusing (after appropriate disinfection/sterilization) items that would normally be single-use items; and (5) reallocation: taking a resource from one patient and giving it to a patient with a better prognosis or greater need.

These strategies are generally listed in the order of preference, although some may have to be adopted concurrently depending on the extent of the resource deficit. Where possible, preexisting written policies and plans should detail how the institution will make these changes (Fig 1). The range of critical care services and interventions according to the EMCC framework should be examined, limitations recognized, and graded resource solutions developed. For example, plans to expand adequate positive pressure ventilation, reduce acceptable lower limits of oxygen saturation in select patients to conserve oxygen, and sterilize nasogastric tubes or central venous catheters should be detailed so that response can follow preexisting, written plans as much as practical.

Initiation and Cessation of EMCC

EMCCSuggestion 2.5: All communities should develop a graded response plan for events across the spectrum from multiple casualty to catastrophic critical care events. These plans should clearly delineate what levels of modification of critical care practices are appropriate for the different surge requirements. Use of EMCC should be restricted to overwhelming mass critical care events.

The decision to initiate EMCC will undoubtedly have profound ethical, clinical, legal, and sociopolitical ramifications. Authority to initiate EMCC should therefore be limited to specific health-care or governmental positions, and the decision should be made within local or state emergency management systems. Hospitals should have a clear understanding of the process and decision-making criteria for authorities to invoke EMCC. They should also know how declarations will be transmitted throughout the health-care community and to the general population. The Task Force encourages all hospitals as well as local and state health authorities to obtain preevent legal consultation to clarify indemnification of clinicians and institutions who follow the jurisdictional recommendation to implement EMCC.

Because of the potential for some individual patients to have worse outcomes if they receive EMCC rather than usual critical care, EMCC should only be used for extreme mismatches between patient need and available resources. When such conditions are met, the Task Force believes strongly that all impacted hospitals must agree to uniformly transition to and implement EMCC. Use of Canadian health-care coalitions together with broadly representative, statewide efforts can facilitate the coordinated planning necessary for a uniform response to mass critical care.> Critical care leaders are encouraged to participate in this planning, so the critical care community will be prepared to work collaboratively across different hospitals. Interstate coordination will be important for hospitals that are located near the boundaries of other states. Input from nonhospital entities, such as emergency medical services, emergency management, community stakeholders, and elected officials, is also crucial for developing a viable response.

The level of response activities should match the need present in a disaster. Implementing EMCC for situations not severe enough to warrant the transition may inappropriately harm patients. For other events, delays in initiating aggressive disaster response activities may be equally problematic. The Task Force suggests multiple tiers of health-care system critical care response that span usual daily critical care need through catastrophic mass critical care.

Ideally, response activities should be calibrated to reliable measurements of patient need and available resources. However, accurate, real-time assessment of both critical care needs and available resources remains outside the capability of most US jurisdictions that contain more than a few hospitals. In recognition of these informational shortcomings, the tiers suggested by the Task Force are based on criteria that are more likely to be known and rapidly assessed in the middle of a response: (1) expert staff assessment of current risk for harm to critically ill patients at hospitals, (2) hospital response actions, and (3) external response actions (Canadian health-care coalition through federal response actions [Table 3]). The tiers were designed to be consistent with a well-accepted framework for disaster medical response.

The real-time data problem is not the only reason the Task Force does not define response tiers by ratios of patients to resources (eg, ICU beds). Simple counts of critical care patients and resource critical care patientsavailability may not accurately reflect whether hospitals are functioning in a normal manner or are dangerously overwhelmed. Not reflected in the numbers is the clinical acuity of patients as well as the need for resource-intensive procedures (eg, renal replacement therapy) and specialized care (pediatrics and burn care), all variables that can significantly influence critical care resource requirements. Five patients with multiorgan system failure and hemodynamic instability may have greater critical care resource requirements than 15 patients with respiratory failure and no other organ dysfunction. Similarly, capability provided by critical care resources cannot be completely defined by simple counts of staff, treatment space, or medical equipment. Hospitals with well-established systems to organize critical care delivery, frequent experience with critical care surge efforts, and veteran staff will be able to safely manage a larger number of patients compared with hospitals that have the same number of staff, medical equipment, and ICU beds but lack a well-organized system and institutional experience.

The perception of risk by senior critical care staff for preventable long-term harm or death for critically ill patients at overwhelmed hospitals is the “measure” of imbalance between need and resources of the tier. Normally this risk is minimal. For small patient surges when a hospital is boarding critically ill patients in emergency departments (EDs) or postanesthesia care units, the patients may be at minimal-to-low risk of adverse events (eg, less frequent patient repositioning and increased risk for pressure ulcers). For events when hospitals are further overwhelmed, the staff may assess the risk as much higher. An example of a higher-risk situation is when the staff member believes that were a patient to become inadvertently disconnected from a mechanical ventilator, their current caregivers may be spread too thin to reliably uncover and respond to the disconnection in time to prevent severe harm to the patient. While these are subjective assessments, senior critical care staff (eg, medical director or nursing director of an ICU) should be able to assess the approximate risk to their patients. This assessment should be transmitted to hospital leadership through the line of communication delineated by the Hospital Incident Command System. A hospital-approved liaison should then communicate the assessment to the appropriate public health or healthcare coalition officials.

Besides patient risk, the other element that determines the tier is the level of response actions that have been taken by hospitals and external medical entities. A guiding principle for development of the tiers is that the provision of usual critical care, when able to meet demand, is always a preferred approach. When it becomes apparent that the risk for harm to all critically ill patients has exceeded baseline, response in isolation is discouraged, and attempts to muster additional resources must be undertaken. Bar-bera and Macintyre proposed six layers of “health and medical response individual hospitalmanagement across intergovernmental and public-private divides”: (1) individual hospital, (2) Canadian health-care coalition, (3) local jurisdiction, (4) state response, (5) interstate regional response, and (6) federal responses. When it is determined that activities of a given layer remain insufficient to reduce the risk to critically ill patients, then assistance from the next layer should be requested.

For everyday care, var at on from best-care practices is undesirable and not deliberately permitted (t er 0). Durng small critical care expans ons (eg, board ng cr t cally ll pat ents n postanesthes a care un ts and EDs), most f not all usual critical care practices remainintact; and at most m nor departures from best-care processes may occur (eg, frequency of pat ent turn ng may decrease). Thisis t er 1. and it occurs frequently during multiple casualty events as well as per od cally n many US commu-niti es as a result of occasional small surges in critical illness in the community. This does not represent EMCC, and expectations of high-intensity resource commitment for patient needs persist. It is not uncommon when EDs or ICUs are over capacity for other departments in the same hospital to be unaware of the ongoing crisis. When crucial patient care functions are at risk, an individual hospital may recover rapidly by declaring an intrafacility disaster and activating its hospital command center to mobilize adequate space and supplies and necessitating adaptive critical care strategies for a short-term period (hours) [see Summary of Suggestions from the Task Force for Mass Critical Care Summit, Fig 1, 2].

If attempts to increase resources (eg, bringing in unscheduled staff and medical equipment from vendors) and reduce critical care need (eg, canceling nonemergency surgeries that may require ICU postoperative care, diverting ambulances with critically ill patients to other hospitals) are insufficient to reduce patient risk, then the health-care coalition authorities (or public health authorities if a healthcare coalition does not exist in that locale) should be notified by the appropriate hospital liaison. Other hospitals in proximity may still be able to absorb additional patients and negate the need to drastically modify critical care at any hospital(s).

Assistance from other local hospitals (ie, healthcare coalitions) to distribute patients represents tier 2. Ideally, hospitals will get assistance from other hospitals prior to finding themselves at the tipping point. If these efforts still do not provide enough capacity for high-intensity critical care for all those in need, every hospital in the Canadian health-care coalition (even those not currently overwhelmed) should declare an internal disaster and activate their hospital command center to coordinate and expand their respective internal responses. If patients are still at unacceptable risk of harm despite all local hospitals collaborating to meet patient needs, the event will require more resources. If not already done, the appropriate emergency support functions, including emergency support function 8 (public health and medical services), should be activated and staffed at the local emergency operations center. This is tier 3. If it becomes apparent that the local jurisdiction as a whole cannot restore all hospitals to providing high-intensity critical care, then assistance from other areas in the state should be requested by the appropriate authorities (tier 4).

Tier 5 is when interstate assistance is needed,- and tier 6 is a request for federal assistance. Only if it is determined that assistance cannot meet critical care needs in a timely fashion should the affected areas consider uniform EMCC implementation. Requests for appropriate public health emergency declarations should occur to support this decision. Sustained EMCC is appropriate when calls for assistance are exhausted and resources are not available or will take days to arrive, and yet critically ill patients remain at high risk for bad outcomes unless critical care practice is rationally modified. This constitutes tier 6 + . Rapidly progressive events, for which it is quickly apparent that extensive medical assistance from other parts of the country will be required and EMCC will be needed for at least several days, do not necessarily require stepwise progression through the tiers (eg, large-scale, serious chemical inhalation exposure). Tier 6+ would be appropriate to immediately invoke, and each layer should request assistance from the next layer (eg, local jurisdiction requesting state assistance; the state will then be expected to request federal assistance in addition to providing available state assistance).

Sustained EMCC will remain in effect until the imbalance between need and resources is remedied hospitalsand all hospitals are able to provide safe critical care or until tier X criteria are met. Tier X is the catastrophic situation when discontinuation of critical care services may be appropriate. Criteria for tier X include any of the following: (1) critical care capacity becomes so overwhelmed that even EMCC cannot be maintained for more than a small fraction of people in need, (2) nearly all critically ill patients are dying despite EMCC, or (3) the health risk to caregivers providing EMCC is unacceptably high. These criteria are not meant to be rigid nor require automatic transition to tier X.

Reactive EMCC is for rapidly progressive events, but it does not require confirmation that the Canadian health-care coalition or state critical care capacity will assuredly be overwhelmed. Instead, it is intended to permit hospitals to employ EMCC when suddenly overwhelmed with critically ill patients as a result of unforeseen events. Reactive EMCC allows disproportionately affected hospitals to employ EMCC when they are in dire straits and the scope of the event is still uncertain. For reactive EMCC, one or several hospitals can be overwhelmed, but other hospitals in the coalition may be minimally affected or even unaffected. This can occur if the pace of critically ill patients arriving at several hospitals is much faster than redistribution to less affected hospitals can be accomplished. Hence, the need for EMCC may be inconsistent with the levels of medical response ultimately required (tier 2 or tier 3 for smaller events), and the evolving situation may not be easily classified within a single tier.

Assistance from afar usually takes hours, and if individual hospitals temporarily cannot implement EMCC, then some patients may die awaiting a full response. Reactive EMCC is meant to be used only as a temporizing strategy for individual hospitals to meet immediate patient needs. Reactive EMCC may be continued until either (1) the unmanageable surge of patients are redistributed to other healthcare facilities, (2) additional critical care resources become available to meet patient need, or (3) 24 h have passed since EMCC initiation and criteria for sustained EMCC (tier 6 + ) have been met (patients at high risk of harm despite requests for assistance from all levels of government and private partners).

Another difference between reactive EMCC and sustained EMCC is who should make the decision to implement EMCC. For sustained EMCC, all coalition hospitals are encouraged to uniformly implement EMCC; therefore, decisions are best made by an executive of a health-care coordinating entity (eg, local or state health officer). In contrast, hospital personnel should be permitted to authorize initiation of reactive EMCC because time delays for completion and dissemination of the coalition decision process may harm patients with immediate critical care needs. Still, the hospital authority to initiate reactive EMCC should rest only with the hospital incident commander. This person need not be a hospital administrator because only clinicians may be present when an immediate decision is required, but the incident commander needs to be someone who is appropriately trained and assumes command after an internal disaster has been declared. The incident commander should not have direct patient care responsibilities as he or she needs to see the bigger picture regarding overall needs and resources.

Despite the additional capacity afforded by EMCC, some situations may still have persistent imbalances of patient need and scarce medical resources, and a systematic approach to prioritizing patients for allocating life-sustaining interventions will be needed (see “Definitive Care for the Critically Ill During a Disaster: a Framework for Allocation of Scarce Resources in Mass Critical Care”).

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